Group Service Rates

Group Service Rates for Maintenance Cleanings can be arranged by Management companies and billed directly to Kastle Fireplace or organized by a resident and billed directly to residents.

Group Rates

2 to 9 Units $110.00 Per Unit + HST
10 or More Units (if paid by management) $ 89.00 Per Unit + HST
10 or More Units (if paid by owners) $ 99.00 Per Unit + HST

We will clean and inspect each of the gas fireplaces to ensure that they are maintained to the manufacturer's specifications. Should an individual fireplace unit require repair other than the normal maintenance, an estimate will be provided for such additional work.

Depending on the number of units, we would suggest that the servicing be spread over a few days, provided that you arrange suitable access and we have at least ten (10) business days notice to schedule the servicing. We will send you sign-up sheets for residents to request the service. When complete, please fax to our head office at (905) 294-7058. We will then assign the date(s) for service and forward you the completed list for you to post, then informing the residents when to expect our technician.

Lastly, it is important we know the make and model of the fireplaces to properly schedule the servicing. 

* Please note that on group service, we have a $25.00 fee for all no-show or cancellations made without 48 hours notice.

At Kastle, there is a blackout period from September 15th until January 31st for group maintenance. Group maintenance can be arranged for dates before or after this blackout period. Any repairs required can be scheduled during this period. If group maintenance is scheduled during the blackout period, the regular rate of $129.00 per unit applies.


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